Effective Date: August 4, 2026
Last Updated: August 4, 2026
These Terms of Use govern your access to and use of the website operated by Eastern Insuring Agency, LLC, doing business as Eastern Insuring (“Eastern Insuring,” “Agency,” “we,” “us,” or “our”), including its webpages, online forms, quote-request tools, client portals, automated assistants, and related online services (collectively, the “Website”).
By accessing or using the Website, you acknowledge that you have read, understood, and agreed to these Terms of Use. If you do not agree with these terms, please do not use the Website.
Eastern Insuring is an independent insurance agency headquartered in New York State. We work with multiple insurance companies to help individuals, families, and businesses evaluate and obtain insurance coverage.
Eastern Insuring is licensed to conduct insurance business only in jurisdictions where it holds the required licenses. Nothing on this Website constitutes an offer, solicitation, or sale of insurance in a jurisdiction where Eastern Insuring or the applicable insurance company is not properly authorized.
Insurance products, coverage options, eligibility requirements, and availability vary by state and insurance company.
The information provided on this Website is intended for general educational and informational purposes only. It is not intended to provide legal, financial, tax, risk-management, or individualized insurance advice.
Insurance needs vary based on each person’s or organization’s circumstances. Information presented on this Website should not be relied upon as a substitute for consultation with a licensed insurance professional or another qualified adviser.
While we make reasonable efforts to keep Website information accurate and current, insurance laws, regulations, carrier requirements, underwriting guidelines, coverage options, and pricing may change. We do not guarantee that all Website content is complete, accurate, or current at all times.
Insurance coverage cannot be bound, issued, changed, renewed, reinstated, or canceled solely by submitting information through this Website, sending an email, leaving a voicemail, using a chatbot, sending a text message, or completing an online form.
Coverage is effective only when it has been confirmed by an authorized representative of Eastern Insuring or the applicable insurance company in accordance with that company’s underwriting requirements.
You should not assume that coverage has been placed, modified, renewed, or reinstated until you receive express confirmation from an authorized representative.
If you need immediate assistance with new coverage, a coverage change, cancellation, reinstatement, or another time-sensitive matter, contact Eastern Insuring directly during normal business hours at 1.800.698.1222.
Any quote, estimate, indication, or premium information provided through the Website is preliminary and is not a contract, binder, or guarantee of coverage or price.
Quotes are based on the information available at the time and remain subject to:
Premiums and coverage terms may change after additional information is received or reviewed.
You are responsible for providing complete, current, and accurate information. Incomplete, inaccurate, or misleading information may affect eligibility, pricing, claim payments, or the validity of coverage.
Submission of an application or payment does not guarantee that insurance will be issued or that canceled or expired coverage will be reinstated.
Website descriptions of insurance products are summaries only. They do not amend, extend, or alter the coverage provided by any insurance policy.
All coverage is subject to the complete terms, conditions, definitions, exclusions, limitations, deductibles, and endorsements contained in the policy issued by the insurance company. If there is any difference between information on this Website and the language of an insurance policy, the issued policy documents will control.
Not all insurance products, coverage options, discounts, or insurance companies are available to every applicant.
Do not use a general Website form, email, text message, chatbot, or social media message to report an emergency or a matter requiring immediate attention.
If someone is in danger or immediate emergency assistance is needed, call 911.
Claims should be reported using the contact information provided in your policy documents, through the insurance company’s official claims service, or by contacting Eastern Insuring during normal business hours at 1.800.698.1222.
Submitting claim information through the Website does not guarantee that Eastern Insuring or the insurance company has received or accepted the claim. You are responsible for confirming that the claim was successfully reported.
Eastern Insuring does not guarantee that payments submitted through a third-party payment system, insurance-company website, client portal, or other electronic service will prevent cancellation or reinstate coverage.
A payment made after a cancellation date does not automatically reinstate a policy. Reinstatement is subject to the insurance company’s approval and written confirmation.
For questions involving a pending cancellation, missed payment, lapse, or reinstatement, contact the insurance company and Eastern Insuring directly.
When you submit a form, send an email, request a quote, or otherwise provide your contact information, you authorize Eastern Insuring to respond using the contact information you supplied.
Electronic communications may not always be secure, timely, or error-free. Do not send highly sensitive information—including Social Security numbers, financial-account credentials, medical records, or payment-card information—through ordinary email, Website chat, or an unsecured form.
Where available, use Eastern Insuring’s approved secure portal or another secure transmission method.
Your use of electronic communications does not alter any legal or contractual deadline, notice requirement, cancellation provision, or other obligation contained in an insurance policy.
If you separately consent to receive text messages from Eastern Insuring, message frequency may vary, and standard message and data rates may apply. Consent to receive marketing text messages is not a condition of purchasing insurance or receiving services.
You may opt out of nonessential text messages by replying STOP. You may reply HELP for assistance or contact us at 1.800.698.1222 or info@easterninsuring.com.
Additional text-messaging terms may apply if Eastern Insuring uses a separate texting platform or campaign.
The Website may include automated tools, virtual assistants, chat features, or artificial-intelligence-supported services. These tools are provided for general information, Website navigation, and administrative assistance.
Automated responses do not constitute individualized insurance advice, an insurance quote, an offer of coverage, confirmation of coverage, or a binding decision by Eastern Insuring or an insurance company.
Information provided through an automated tool should be verified with a licensed Eastern Insuring representative before you make an insurance or risk-management decision.
Do not use automated tools to submit urgent claims, cancellation requests, requests to bind or modify coverage, or other time-sensitive instructions.
The Website may contain links to insurance companies, payment processors, client portals, review platforms, social media services, or other third-party websites.
These links are provided for convenience. Eastern Insuring does not control and is not responsible for the availability, security, accuracy, accessibility, content, or privacy practices of third-party services.
Your use of a third-party website or service is governed by that provider’s own terms and policies. The presence of a link does not necessarily constitute an endorsement by Eastern Insuring.
Your use of the Website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect information.
The Privacy Policy should be reviewed together with these Terms of Use. If you submit information to an insurance company or another third party, that party’s privacy practices may also apply.
You may use the Website only for lawful, personal, or legitimate business purposes related to learning about or requesting Eastern Insuring’s services.
You may not:
We may restrict or terminate access to the Website when we reasonably believe these Terms have been violated.
Unless otherwise stated, the Website and its original content—including text, design elements, graphics, logos, photographs, videos, downloads, and other materials—are owned by or licensed to Eastern Insuring and are protected by applicable intellectual-property laws.
Insurance-company names, logos, and trademarks belong to their respective owners. Their appearance on the Website does not imply that every product offered by that company is available through Eastern Insuring.
You may view and print Website content for your personal, noncommercial use. No ownership rights are transferred to you.
The Website is provided on an “as is” and “as available” basis to the fullest extent permitted by law.
Eastern Insuring does not warrant that the Website will be uninterrupted, error-free, completely secure, or free of harmful components. We do not guarantee that information transmitted electronically will always be received, reviewed, or acted upon within a particular period.
Nothing in these Terms excludes warranties or rights that cannot legally be excluded under applicable law.
To the fullest extent permitted by applicable law, Eastern Insuring and its owners, officers, employees, representatives, and service providers will not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of—or inability to use—the Website.
This includes losses resulting from reliance on general Website information, interruptions, transmission errors, third-party services, unauthorized access, or a failure to receive an electronic communication.
Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law.
To the extent permitted by law, you agree to indemnify and hold Eastern Insuring harmless from claims, losses, liabilities, and reasonable expenses arising from your unlawful use of the Website, your violation of these Terms, or your infringement of another person’s rights.
Eastern Insuring is committed to providing a Website that is accessible to individuals with disabilities.
If you have difficulty accessing information or using a Website feature, please contact us at info@easterninsuring.com or 1.800.698.1222. We will make reasonable efforts to provide the requested information or assistance through an alternative method.
These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles.
Any legal proceeding arising from these Terms or your use of the Website shall be brought in a court of competent jurisdiction located in Clinton County, New York, except where applicable law requires otherwise.
We may revise these Terms periodically to reflect changes in our Website, services, technology, or legal obligations.
Updated Terms will be posted on this page with a revised “Last Updated” date. Your continued use of the Website following the posting of updated Terms constitutes acceptance of those changes to the extent permitted by law.
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted, and the remaining provisions will remain in effect.
These Terms and the policies expressly incorporated into them constitute the agreement between you and Eastern Insuring concerning your use of the Website.
These Terms do not modify or replace the terms of any insurance policy, binder, endorsement, or other written insurance contract.
Questions about these Terms of Use may be directed to:
Eastern Insuring Agency, LLC
1645 Military Turnpike
Plattsburgh, NY 12901
Phone: 1.800.698.1222
Email: info@easterninsuring.com
Website: www.easterninsuring.com
1-800-698-1222
Call or Text
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