CLIENT SERVICE CENTER

How Can We
Help You Today?

The fastest way to manage your insurance is through our Mobile App or Online Portal.
Need to talk to someone?
Call, text, or email our team—we're always here to help.

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Get the Fastest Service

Get the Fastest Service

Download Our Mobile App

Manage your insurance 24/7 from anywhere.
⚡ FASTEST OPTION
Download Mobile App
Use the Client Portal

Use the
Client Portal

No download required.
Access your policy information and account on your desktop.
Call or Text Our Team

Call or Text
Our Team

Speak with a local advisor during business hours.
Email a Change Request

Email a
Change Request

Send us your request and we'll take care of the rest.
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TYPICAL RESPONSE
24–48 BUSINESS HOURS

Popular Services on the Client Service Platform

Quick access to the most common insurance services our clients use.
File a Claim

File a Claim

Manage your insurance 24/7 from anywhere.
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Make a Policy Change

Make a Policy Change

Update vehicles, drivers, addresses, and more.
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Pay My Bill

Pay My Bill

Access carrier billing portals and make a payment securely.
Enter Here
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Request a Certificate

Request a Certificate

Request Certificates of Insurance (COIs) for your business needs.
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Review My Policy

Review My Policy

Request a policy review with one of our experienced advisors.
Enter Here
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Request ID Cards

Request ID Cards

Get replacement or additional ID cards instantly.
Enter Here
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Learn more about our Mobile App &
Client Service Platform and how to use.

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Need a Real Person?

Our experienced team is here to help with all of your insurance needs.
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Coverage Questions
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Claims Assistance
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Billing Support
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Policy Reviews
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New Quotes
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Risk Management Guidance
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Insurance Planning
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And More
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Email Us
info@easterninsuring.com
We typically respond within 1 business day.
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Insurance Service. Wherever You Are.

Download our mobile app or access your portal today to get started.
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An independent insurance agency providing personal, commercial, and life insurance solutions across New York.
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1-800-698-1222  
Call or Text

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Our Locations

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Amsterdam

2 Guy Park Avenue
Amsterdam, NY 12010
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Carmel

72 Gleneida Avenue
Carmel, NY 10510
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Malone

7 Rockland Street, Suite A
Malone, NY 12953
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Plattsburgh

1645 Military Turnpike Hwy
Plattsburgh, NY 12901
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Eastern Insuring Agency is licensed to provide insurance services in New York State. There is no guarantee insurance will be obtained, and any omissions or misstatements in the process of obtaining coverage can result in a declination of coverage
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