CONFIDENTIALITY, INSURANCE & AI COMMUNICATIONS NOTICE

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Effective Date: August 4, 2026

Last Updated: August 4, 2026

This email and any attachments may contain confidential, proprietary, or legally privileged information and are intended solely for the individual or entity to whom they are addressed. If you are not the intended recipient, please notify the sender and delete this message and any attachments. Any unauthorized review, use, disclosure, distribution, or copying is prohibited.

Insurance Coverage: Insurance coverage cannot be bound, issued, changed, cancelled, or otherwise modified by email, voicemail, text message, or other electronic communication unless and until confirmed by an authorized, licensed representative of Eastern Insuring Agency LLC. Coverage is subject to the terms, conditions, exclusions, limitations, underwriting requirements, and provisions of the applicable insurance policy. In the event of any conflict between this communication and the policy, the policy governs.

Claims: The reporting or discussion of a claim by email does not constitute confirmation that a claim has been received by an insurance carrier or that coverage applies. For urgent claims matters, please contact the insurance carrier directly using the claims contact information contained in your policy documents.

AI-Assisted Communications: Eastern Insuring Agency LLC may use artificial intelligence (AI) and automated technologies to assist our team with reviewing, monitoring, routing, summarizing, drafting, and responding to communications. In certain circumstances, AI-assisted systems may generate or facilitate responses under the direction, oversight, or established guidelines of our authorized personnel. AI and automated communications do not have authority to bind, issue, modify, cancel, or otherwise alter insurance coverage. Any insurance-related decision or coverage change requiring authorization remains subject to review and confirmation by an appropriately licensed insurance professional.

Cybersecurity & Payment Fraud: Email communications may be subject to interception, alteration, or fraud. Do not send Social Security numbers, financial account information, payment card information, passwords, or other sensitive personal information through unsecured email. Never rely solely on emailed instructions requesting changes to payment, banking, wire-transfer, or other financial information. Verify such requests using a known and trusted telephone number before taking action.

Licensing: Eastern Insuring Agency LLC is a licensed insurance producer. Insurance products and services are available only in jurisdictions where the agency and applicable insurance professionals are properly licensed and where the insurance product is authorized or otherwise legally available. Nothing in this communication constitutes an offer, solicitation, or agreement to provide insurance in a jurisdiction where such activity would be unlawful.

Electronic Communications: Email delivery and security cannot be guaranteed. If you have received this communication in error, please notify the sender immediately and permanently delete it from your system.

© 2026 Eastern Insuring Agency LLC. All rights reserved.

‍23. Contact Eastern Insuring

Contact Eastern Insuring

Questions about these CONFIDENTIALITY, INSURANCE & AI COMMUNICATIONS NOTICE may be directed to:

Eastern Insuring Agency, LLC

1645 Military Turnpike

Plattsburgh, NY 12901

Phone: 1.800.698.1222

Email: info@easterninsuring.com

Website: www.easterninsuring.com

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